Storage heaters are controlled by a switch on the wall and use off-peak electricity at night. The system is not water based and there is no boiler. You must check the off-peak supply is turned on at the mains.

If you are renting a property which is fully managed by Robsons Lettings, please be aware our offices are open Monday-Friday 9am – 5.30pm and Saturday 9am – 1pm. If you find yourself in the unfortunate position of being locked out when our offices are closed, you will need to make alternative accommodation arrangements or call an emergency locksmith. You will be liable to pay the costs incurred. If the lock needs to be changed you must ensure your landlord/agent has a replacement key/s immediately. You can call our out of office emergency number for one of our representatives to attend with the spare key, if one is available, which would incur a cost of £60. During office hours Robsons may be able to lend you a key, which would need to be collected from Robsons and returned once you have gained access.

If the property includes a garden then it is the tenant’s responsibility to keep the garden and outside areas of the property in good seasonable order throughout the tenancy. As the tenant you must cut the grass at appropriate intervals and keep the borders and paths weeded. Pruning hedges and trees is usually the landlord’s responsibility. Should you have any questions with regard to this please contact your agent or landlord.

Storage heaters are controlled by a switch on the wall and use off-peak electricity at night. The system is not water based and there is no boiler. You must check the off-peak supply is turned on at the mains.

Produce less moisture

Ventilate to remove moisture

First steps against mould

Ventilation and extractor fans

Two months before the end of your fixed term please contact the office to confirm if you wish to either enter into a further Fixed Term Tenancy or remain at the property under a Statutory Periodic Tenancy. If you wish to remain at the property and not enter into a further fixed term, subject to the Landlord’s agreement, then a statutory periodic tenancy shall arise.

You are required to give one calendar month’s notice to terminate your tenancy after the initial fixed term. This Notice has to be sent to Robsons Lettings and must end on the day before the rent is due. The Notice must be signed and dated by the tenant, the receipt of which will need to be confirmed by Robsons Lettings.

Sometimes due to a house purchase, change of job or other unforeseen circumstances, you may wish to leave the property before the end of your tenancy. Your tenancy is a legally binding contract for a fixed term as stated in your tenancy agreement. If you wish to leave early you will have to agree to the terms and conditions and paying the landlord’s re letting fees, before you make a final decision. Your landlord is not legally obliged to accept any offer from you to terminate your agreement. Your application to leave must be put to us in writing. If this is accepted you will still remain liable for the full share of rent and all related utility bills until a new tenant signs a new tenancy agreement and physically moves into the property.

We will inform you within 10 working days of the end of the tenancy if we propose to make any deductions from the deposit. If there is no dispute we will keep or repay the deposit, according to the agreed deductions and the conditions of the Tenancy Agreement. Payment of the deposit or any balance of it will be made within 15 working days of the landlord and the tenant agreeing the allocation of the deposit.

Our friendly and expert team are always on hand to offer advice and guidance on your future rental property. Our high levels of customer service, combined with our professional approach and local expertise have earned us an enviable reputation and an impressive track record in the letting of properties in the area.